Cheery Mishaps

The Handcrafted VIP is our Very Important Promise to you, our customer. If you’re not happy with your leather goods, we offer hassle-free returns and exchanges within 30 days of receiving your order.

Because custom and personalized pieces are made just for you, they typically aren’t eligible for return. That said, if something about your order isn’t right, please reach out - we stand behind our craftsmanship and will make it right.

P.S. We also get your order shipped on time, every time - or your personalization is free.

P.P.S. Your goods are backed by an unconditional, lifetime warranty. If they ever become damaged or defective, we’ll repair or replace them at no charge.